Happy with my new insurer.

I called Miway on Friday 26 June to cancel car insurance. The man was very rude on the phone, kept asking me to confirm details as if he wasn't talking to the right person and then just hung up the phone. I was then debited for the month after receiving the cancellation documents by email. I called them this morning to find out when we would be refunded, I was told they would call me back in 10 minutes. That was over an hour ago.