KS
Keneuoe S

1 reviews | Active since May 2013

12 Oct 2016, 14:46

Happy Customer

<p>I just spoke to two ladies at Miway, Tebogo & Thelma. I called Miway as I was not happy that my premiums are increasing at the end of October and I could not afford. Infact I called in to cancel my policy, first Tebogo explained why premiums increase every year, and Miway value me as their long time customer and do not want to lose me. I still wanted to cancel and that's when she transferred me to Thelma (senior consultant), she was equally sympathetic and after she went through my policy with me she managed to reduce the premium to a reasonable amount. Thank you very much ladies for your good customer service, your help is appreciated. Hope every Miway customer will be given the kind of service I got this afternoon. Regards</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Oct 2016, 15:04
Official

That's the kind of feedback we love to hear! Thanks so much for commenting on great service you experienced, your feedback has without a doubt made our day.

Best regards,
The MiWay Team