Happy Again after my was query was solved

I called Miway office furious about Miway's reward cover after paying for three years. Neo was very polite and helped me understand how Miway reward works and how the contract works. She calmed me down and went beyond my request by finding an alternative for me. She converted my cover to a more comprehensive cover and no additional cost was added to that and she still made sure that I get rewards at the end of my three years. She is a star!! she knows her work and is good at it. Thank you Neo for your patients and tolerance for difficult clients who want things their way. You have really lived up to the company's reputation of letting clients have Their way - Thank you Miway for hiring people like Neo who know what client service is all about.