KS
Khutso S

1 reviews | Active since Jul 2015

09 Jul 2015, 16:17

Happy

I'm satisfied with the servicing and everything was quick and \Telephonic""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871704;188;16;5;0;1;0;0;5;15/07/10 12:30;143;NULL;15/07/10 11:43;15/07/10 10:07;This is what customer service should be;8,81E+12;Kenwyn and all staff involved;***;We recently went to upgrade our cellphone contract and I must say the service we got from the staff at East Rand Mall Cell C was fantastic. They explained everything in detail and I did not even feel the time pass as the staff had a great sense of humor and excellent communication skills. We were assisted promptly and in a professional manner. I would like to thank all staff from Cell C and promotional staff from Huawei as This is what service is all about. I will go nowhere else<br> <br> Thank you Team Cell C;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;203640;793962;16;5;0;1;0;0;5;15/07/10 15:44;143;NULL;15/07/10 15:17;15/07/10 13:21;3G telkom signal confirmed ...as missing;***;;***;finally after nearly 3 month and a hello peter entry networks came to see me and confirmed the lack of 3G signal at my house ....I thank you now I hope Telkom works quickly on the resolution to the problem.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871872;793962;16;2;0;1;0;0;2;15/07/10 18:10;143;NULL;15/07/10 17:34;15/07/10 15:47;No one at telkom cares for their clients;***;supervisor thando, manager thalma malazaka;***;We have been having issues with our internet and have had no service provide by telkom for almost 3 months. When i called. The supervisor Thando promised to give feed back and never did to date... i then called again only to dind out the my area does not have enough vehicles that can help... NOT MY PROBLEM HIRE MORE THEN... so i speak to the manager Thalma who first of all tried to start her bad attitude with me amd said she will call me... when i said that im not paying for no service she answered \ no one will help you if you dont pay... How can i pay for no service. ... i then asked for her manager Martin Chetty who apparently never speaks to customer's even though he is the call centre manager... im shocked at the level of service i recieved from telkom.... if my problem is not sorted out by tuesday 15 July 2015 i will be taking this to my lawyer.... i want a person who can address my problem to contact me"""

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Jul 2015, 16:40
Official
Hello KhutsoSebona,

Awesome feedback. Much appreciated!

Best regards,
The MiWay Team

Best regards,