Haniph Nkuna is the consultant/agent who answered my call

Haniph Nkuna is the consultant/agent who answered my call. I needed a plumber. I didn't expect a plumber to come out the same day esp because it was already evening. He assured me that a plumber would come out and that was reassuring. The plumber arrived and the issue got sorted. Haniph called back later in the evening to check all was okay, like he promised