Had enough of games from Miway

good afternoon. since the last time i complained about Miway on Hellopeter, i have been in contact with Miway and promises were made to me that the matter would be resolved. it is now more than 45 days since i had the accident and i have being in contact more than 50 times from my phone as Miway does not have a customer service by the looks of things. if i did not contact them then i would not have had any joy from them at all. Miway told me that the documentation i sent them would be returned to me for updating the license and ownership by which they sent a courier company twice to collect documents and not deliver the documents. i was in contact with Miway again and it was said they will make sure i receive them, until today i have not received any documents. i was in contact with Miway this morning 21 May 2021 and again it was said they will take the matter up with management and get back to me before 12 noon wel still no call and that's not surprising at all as they never contact their clients. i am now sick and tired of waiting as i have to ask friends for lifts to work and back and my work is falling behind as the company requires me to stay later at work from time to time and now i cannot. i am requesting that Miway allocates a vehicle for my usage on their cost (not mine) as this is all their fault due to dragging their feet and playing a delay game with me which is frustrating and i must suffer the consequences thereof. i am asking Miway to get me the vehicle today until the matter has being resolved. if not then i will be forced to take legal action which will be on their account and i will also request payment for all the calls i made to them and refund me all the payments i have made for the past 9 years from them and i will seek a better insurance company that has got client service.