VR
Valerie R

1 reviews | Active since Dec 2021

14 Oct 2023, 13:47

Had a claim on an electrical fault issue, and within a few hours the insurance managed to diagnose the problem and allowed us to source out our preferred service provider and insurance paid the estimated costs in my account within 48 hours

Had a claim on an electrical fault issue, and within a few hours the insurance managed to diagnose the problem and allowed us to source out our preferred service provider and insurance paid the estimated costs in my account within 48 hours. It's worth commending the excellent service received from our claim administrator, Ms Mashudu Mthombeni, for her prompt response in handling claims. Her regular feedback on claim processes relieved our stress. Your commitment and passion for your work is much appreciated. You are a star, you deserve an award for employee of the year.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Oct 2023, 13:48
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!

Best regards,
The MiWay Team