1 reviews | Active since Jul 2016
Guess how much MiWay cares!
<p>Zero.</p> <p>My car was recently written off. We have an insurance policy in place that allows for car rental whilst we get a new car sorted out.</p> <p>Or so I thought.</p> <p>After MiWay paid out for the claim, I received an SMS stating the car they provided needs to be returned.</p> <p>It is due for return two working days after they have paid out. Now who can organize a new car and finance in that short space?</p> <p>And even worse, I am scheduled for admittance to Milpark Hospital tomorrow to have tests done...</p> <p>When I phoned and asked for an extension (we have 20 days rental on the policy) I was told no. NO CHANCE IN HELL! </p> <p>So according to MiWay, if I have to walk to hospital and to work and back (which is an 80km journey one way) they could not care less!</p> <p> </p>
Good day Jan,
We need to sincerely apologise for the hassles you experienced!
Shenta will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
Good day Jan,
We need to sincerely apologise for the hassles you experienced!
Shenta will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
Dear Jan,
We need to unconditionally apologise for the lack of service you experienced!
Mandisa has since been in touch to explain your cover properly, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Dear Jan,
We need to unconditionally apologise for the lack of service you experienced!
Mandisa has since been in touch to explain your cover properly, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
