SD
Sbonelo D

1 reviews | Active since May 2014

13 Sept 2016, 16:42

Gross violation of TCF and unfair pricing

<p>Ayanda Ngobese called me about my Home Contents "to verify" information about my Home Contents cover. When I recieved the updated schedule, NOTHING had been changed on my HOME CONTENTS but my car cover had increased and she added a product I never asked for.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Sept 2016, 10:55
Official

Thanks for bringing this to our attention! We’re so sorry to hear that the recent changes to your policy has left you feeling let down and undervalued! Busi has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Kind regards,
The MiWay Team