MN
Maruping N

1 reviews | Active since Oct 2022

06 Oct 2022, 15:50

Greedy miway insurance

I got a quote from midway, before even conclusion of the deal they took a R1000 from my account. I'm still insured with the other insurance. Yet they reject my request for a refund. ****** ******

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply06 Oct 2022, 16:15
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.  Best regards,
The MiWay Team
 
MiWay Insurance
MiWay Insurance's reply06 Oct 2022, 16:16
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. 
Best regards,The MiWay Team