BM
Boitumelo M

1 reviews | Active since Oct 2020

30 Oct 2020, 11:37

Greatest Service I have ever received in Miway

I called my insurance Miway very frustrated because i needed help with my cover. as i called i spoke to a gentleman who then directed my call to a lady called KEABETSWE KEKANA, my goodness need i not say how GREAT her service was. She was attentive, apologetic, polite, patient, the list can go on and on. She is a people's person and is really good when it comes to listening and understanding. Please keep up the good work Kea, you are one of a kind, you really made my day and i really appreciate how calm you were. Miway shareholders and owners should consider themselves blessed to have such an individual working for their company. You are an asset to this company. Keep it up :)

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Replies (2)
BM
Boitumelo M's update30 Oct 2020, 12:02
Reviewer Update

NB: I see that i did not rate the service on my precious comment and it appears as if i was not happy. I am happy and would have given the service 5 STARs, i just happened to miss the rating part. I do apologize but i am happy.
MiWay Insurance
MiWay Insurance's reply30 Oct 2020, 13:01
Official
We’re thrilled to hear that Kea is as enthusiastic as she is about delivering awesome service, and that she has made such a lasting impression on you. We’ll be sure to high five her for going out of her way, so you can #LiveYourWay!  Best regards,
The MiWay Team