VM
Viki M

1 reviews | Active since Mar 2015

01 Apr 2016, 13:11

Great servies

I have been a client of MiWay for 2 years exactly (today). So when I received communication that due to interest rates and all, my premium is going up. I called in furious because i pay my premium and I have NEVER claimed. Bonolo was very quick and proffesional to calm me down respectfully, and infact my premium ended up going down. I am happy again. She was delightful over the phone. She also confirmed that I am still on full comprehensive cover. So thank you Bonolo Masemola for you efficiency. You obviously love your job. Your customer service is commendeble. 100+ from me.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Apr 2016, 12:50
Official
Hello IAMVIKIM,

Thank you very much for letting us know how much Bonolo helped you! We love her too - and we love helping clients even more.

Best regards,
The MiWay Team

Best regards,