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shader D

1 reviews | Active since Mar 2010

19 Apr 2018, 15:45

Great Service - Thanks Mi Way

I always feel that great service should be acknowledged, and I have the pleasure of complimenting Karabo Mokoena for the excellent service that I received. I called Mi Way to complain about my high premium and my intentions of moving to another insurer, but Karabo ensured me that she would fix my problem for me. She patiently went through the policy documentation with me and together we made all the necessary amendments, and she managed to reduce my premium as well as my excess. To the Mi Way Management team, you have a gem in the form of Karabo, and I am pleased to continue this journey with Mi Way.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Apr 2018, 16:21
Official

Wow – it sounds as if Karabo saved the day. Thanks for giving her a chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team