OM
Osborne M

1 reviews | Active since Jun 2011

02 May 2019, 13:06

Great service received from Mr. TA Mnguni

I wish to thank Thabane Andile Mnguni for is excellent, friendly and moreover his hospitality and detailed service upon my dissatisfactions on my renewal terms. Prior to our conversation, I wasn’t easy and nor was I planned to deal with Miway in future. I listened to my frustration and he made me realize that Miway is the most affordable and reasonable insurer. It is important to note that it remains my responsibility as client to share the experience of quality service provided by Mr. Mnguni. Can you please pass this message to him and tell him that his assistance in this regard, was highly appreciated. If you believe in others, give them a positive reputation to uphold. Once again I would like to say this "Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a premium.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 May 2019, 13:28
Official
This is such wonderful feedback for Thabane and we can guarantee you that his efforts won't go unnoticed. Moreover, we are happy to hear that you were able to do things your way and that you will remain a part of the MiWay family. We look forward to many more years of keeping you happily insured. 

Best regards,
The MiWay Team