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hein L

1 reviews | Active since Jan 2019

08 Jan 2019, 11:41

Great Service - MiWay and Tumelo Raneke

I received my Annual increase documents and was extremely unhappy with my new installment which was almost 16% more. I drafted them an email and withing 24 hours aI received a call back. The lady from MiWay transferred me to her supervisor, Tumelo Raneke. He fully understood the reason why I was unhappy and assisted me immediately. Within 17 Minutes I received my new increase letter with a premium I could not believe. Clearly Tumelo and the MiWay team value their clients and will do their best to assist.

Thank you Tumelo and MiWay... You are rock stars!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Jan 2019, 11:50
Official
We're thriled that you've found an insurer that does things your way! Thanks for taking the time to share your positive service experience with us and for showing Tumelo the recognition he deserve.

Best regards,
The MiWay Team