YL
Yewande Lawal-Solarin

1 reviews | Active since Feb 2018

14 Dec 2021, 11:13

Great Service from Vuyiswa Cele and Sicelo Ngwenya!!

Viyiswa and Sicelo made my latest call in seamless and smooth. I called in to update my insurance policy with MiWay Inusrance.

Sicelo attended to me in a very courteous and friendly way while also sorting out my first issue quickly. He then transferred me to Viyiswa who was the one to handle my second issue

Viyiswa sorted out my other issue quickly as well and she then went further and looked into how she can lower my monthly premium without affecting my benefits or increasing my excess. She was able to do this as well

So thanks Sicelo and Viyiswa for making my call in a pleasant experience

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Dec 2021, 11:52
Official
We aim to deliver world-class service and we’re glad to hear that Viyiswa and Sicelo made such a lasting impression on you. We will be sure to share your kind words with them!
 
Best regards,
The MiWay Team