Great service from Thomas Mabitle

I had an accident on the 1st of December 2020 whereby a gentleman hit my car at an intersection which was not my fault. I paid my excess amount which was pretty high and I was quite upset at the fact that Miway never updated me as to what was happening with retrieving my excess.. I contacted Miway on the 15th of April and I dealt with a gentleman by the name of Thomas Mabitle. This man and his incredible customer service almost immediately got back to me with an update on what was going on. Days later on the 23rd of April I received a call from Thomas Mabitle bearing incredible news that my excess was recovered and it would be paid into my account in the next few days. After months of waiting for any feedback from other staff at Miway Thomas managed to give me feedback in just a few days unlike the rest of your team and recover my excess timelessly. I am so impressed by his service, professionalism and friendliness he is truly a star employee.