FM
Farouk M

1 reviews | Active since Oct 2014

03 Oct 2019, 11:39

Great Service from Lehlohonolo Mokgatla

Good day, My name is Farouk Matsaneng. I would like to take this time and opportunity to commend and applaud Lehlohonolo Mokgatla from the MiWay Legal department for a great service delivery. My claim was 3rd party related, and with the stress I had with regards to the claim, I was given efficient and professional service by the employee. My case was handled with care and a lot of heart warming respect. I received constant updates and information on the case, via email and telephonically for reassurance of receipt. I must say that the level of service I've received from Lehlohonolo Mokgatla was very overwhelming and in my books cannot even be equated to a 5 star rating, it was extraordinary and way too excellent; it left me in a position of wanting to become a MiWay client.

My favourite quote: "Without labour, nothing prospers", and in this case she has flown the MiWay flag very high. Lehlohonolo is a very great asset to MiWay Insurance as a whole.

Thank you very much for the wonderful experience!! Credit has to be delivered where it's due.

Regards Farouk

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Oct 2019, 12:17
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Lehlohonolo is enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves! 
 
Best regards,
The MiWay Team