LM
Lindokuhle M

1 reviews | Active since Jun 2020

08 Jun 2020, 08:11

Great service:-)

Great service received from Patrick Mbalati on Friday evening. I was really worried & needed to make arrangements for my car to be towed from Midrand to Springs. He assisted me with creating a claim on the system & made sure that all my details were correct. He even explained the whole roadside assistance process, as it was my first time using that option since I joined MiWay in 2014. Called me back on Friday evening to check if I received confirmation messages, then again on Saturday morning to confirm if the tow truck did arrive.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Jun 2020, 09:43
Official
Wow – we are so glad to hear that Patrick went out of his way to deliver such world-class service! Thanks for showing him the recognition he deserves and for sharing your positive service experience with us. Best regards,
The MiWay Team