MS
Mbuyiselo S

1 reviews | Active since Aug 2016

02 Jul 2019, 22:46

Great Service by Kebafentse and Thabi from MiWay Insurance!!!

Excellent service received from Miway consultants by the name of Kebafentse and Thabi. Been a client for years, contacted them requesting for a review on my premium as another provider was offering the same service at a lowered premium. Now because of the service I have been receiving from miway for the past 4 years, I figured I cannot just ditch them for a better premium elsewhere, in fact they had been quiet helpful in the past and I thought they could be open to revisiting my policy...Thabi took my case and escalated it, with an estimated turnaround time of 72hours. 2 hours later I received a call from Kebafentse, who indeed left me speechless after not only managing to significantly lower the current premium, but the professionalism and the extra effort of making the client feel valued.

Thank you Kebafentse, Thabi (Sikhosana) and miWay! keep it up guys.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Jul 2019, 08:10
Official
Wow - this is such a fantastic compliment and the kind of feedback we strive for. We're thrilled that you've found an insurer that does things your way! Thanks for taking the time to share your positive service experience with us and for showing Kebafentse and Thabi the recognition they deserve.
 
Best regards,
The MiWay Team