JH
Jeannie H

1 reviews | Active since Jan 2010

19 Oct 2020, 18:02

Great service and going the extra mile

I would like to compliment two people today: Jeaninne Fourie, for following up with me every day until my query was dealt with satisfactorily - thank you and keep up the good work. Motlatsi Mokoena - for patiently listening to me and following through on dealing with the issue at hand (even though it is still ongoing) - thank you very much. People like Jeaninne and Motlatsi managed to restore my faith in MiWay as my insurance company as I didn't just get the standard parrot answer / feedback. They actually went the extra mile and I really appreciate it. MiWay can be proud of staff members like you.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Oct 2020, 07:44
Official
Wow - we just love your feedback for Jeanine and Motlatsi and we are so proud of them for going out of their way to enable you to live your way! Thanks for sharing your positive service experience with us, we look forward to keeping you happily insured for years to come.
 
Best regards,
The MiWay Team