1 reviews | Active since Sept 2016

28 Jan 2020, 15:16

GREAT SERVICE

I called the MiWay call center. I spoke to a lady by the name of Sibahle Nkuna. I felt like we knew each other for years, because she was so friendly and understood my query immediately. Please continue hiring people like that MiWay. She transferred me to Simphiwe Khumalo. I was about to cancel my policy and his friendliness / willingness to keep me as a client. He was willing to go to the CEO for me to get a lower rate. After placing me on hold about four times speaking to different people. He lowered my premium, but what made me stay was the manner he showed me how he values me as client. #IMSTAYING. Give Sibahle AND Simphiwe a BELLS

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jan 2020, 16:06
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback we strive for! Thanks for choosing us as your preferred insurer - we're committed to going out of our way so that you can #LiveYourWay ♥
 Best regards,
The MiWay Team