1 reviews | Active since May 2014
Great Service
I would like to compliment Miway on how well they are treating me as their customer. I called them to update my policy and include some items on my policy, which increased my premium. I was not happy with the increase in my premium and asked them if they could reduce it. One of their senior retentions officers, Nkosie Mthembu, reworked my premium, and I was happy with what he offered. He further went to tell me that since my policy is up for a premium increase in June, I should call him directly so that he ensures that the premium does not go up. As if that was not enough, he even arranged for me to receive a 50% payment holiday for next month!. I'm really happy with the service and hope that they will continue to offer this great service.
Wow - it sounds as if Nkosie saved the day! Thanks so much for taking a moment out of your day to let us know how helpful he was and thanks for showing him the recognition he deserves! We'll be sure to do the same!
Best regards,
The MiWay Team
Wow - it sounds as if Nkosie saved the day! Thanks so much for taking a moment out of your day to let us know how helpful he was and thanks for showing him the recognition he deserves! We'll be sure to do the same!
Best regards,
The MiWay Team
