GK
Gabin K

1 reviews | Active since Jul 2015

17 Dec 2015, 19:32

Great service

I phoned Thapelo, because I didn't manage to get hold of someone else who was supposed to phone me and give me feedback on my claim. After I'd spoken to Thapelo, I finally received a phone call from the relevant department. Thank you once again for your great service and customer support. I also really appreciate your assistance for sorting out the incorrect mountly premium. He again went an extra miles to assist me with something which is not part of his division.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Dec 2015, 11:33
Official
Hello Gabin,

We're thrilled Thapelo went the extra mile to make you feel like the valuable client that you are! Thanks for complimenting his outstanding service delivery.

Kind regards,
The MiWay Team