LZ
Lulu Z

1 reviews | Active since Dec 2013

07 May 2019, 14:56

Great Service!!

I just called into Miway to change my address and lo and behold, premium went up. I had gotten through to Jabu, after she changed the address, my premium. When i told her that it would be too much for me. She tried to transfer me and offered me a call back from the senior adviser. Anathi called within 30 mins and was able to offer me something better. happy client overall!!

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply07 May 2019, 15:16
Official
It sounds as if Anathi saved the day! Thanks for giving her a chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.
 Best regards,
The MiWay Team
 

Best regards,

LZ
Lulu Z's update07 May 2019, 15:25
Reviewer Update
Pls dnt forget Jabu. she delivered on time too and requested a call back so i dnt stay on the line forever while waiting for the senior consultant. they were both outstanding. all expectation surpassed.
MiWay Insurance
MiWay Insurance's reply09 May 2019, 08:54
Official
Thanks for the positive feedback for Jabu - we will be sure to show her the recognition she deserves.   Best regards,
The MiWay Team
 

Best regards,