Great Service

I received the updated policy document and was not happy with the changes that had been made. I called into the call centre and was not satisfied with the response I got from the agent who attended to me. When I told her this, she transferred me to Ntokozo, one of the senior consultants. Ntokozo listened, accommodated the changes and requests I had and even managed to get me a discount. The service received was exceptional and because of Ntokozo's intervention, I will be staying with Miway. Thank you Ntokozo for showing me that I am not just a number but that Miway understand that I am person.............. girl you roc****!