MN
Moses N

1 reviews | Active since Oct 2013

13 Oct 2015, 13:27

Great Service

After very confusing and conflicting SMSs from Miway I was getting really frustrated. After taking my car for inspection as required for my insurance I received an sms saying my inspection certificate has been received. A few days later I received another sms saying MiWay requires an inspection on my car which confused me. A day later I received another sms saying the inspection has been received. Totally confused by these contradictions I contacted MiWay and got assisted by Andrew Kekana and whatever the reason for the contradicting sms, Andrew managed to sort it out and doing so with a great service attitude and care. His mannerism is beyond reproach and certainly has a long way to go in the service industry. Keep the good work up Mr Kekana.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Oct 2015, 13:48
Official
Hello Bohmoses,

We're sorry for the confusion that we caused. Thanks for allowing Andrew to step in and sort out everything. We'll be sure to give him a high five for a job well done!

Kind regards,
The MiWay Team