MY
Martin Y

1 reviews | Active since Jun 2015

09 Jul 2015, 14:14

Great Service!!

On the 01 Febuary a truck crashed into our house damaging the furniture & electronic goods.<br> What a pleasure the claim process was - Monique Kritzinger was so professional, even though she took over from the person that lodged the claim. Emails, concerns & any queries were answered in a couple of hours & everything was explained properly. Well Done Miway!<br> Please can you send some of your service agents over to the absa call centre to explain to them how a insuarnce call centre should be run. (see my post on absa insurance)

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Jul 2015, 16:25
Official
Hello Swerve30,

We're so happy to hear that your claiming experience has left you feeling valued. Thanks so much for sharing your positive service experience with us and for highlighting Monique's great service delivery in such a nice way!

Best regards,
The MiWay Team