MS
Mmalehlohonolo S

1 reviews | Active since Jul 2012

19 Jun 2015, 09:14

Great service

I called in the morning of 18/06/2015 and spoke to Neo Kgano querying about my MiRewards. She told me that I will not be getting my refund since there was a problem with the consistency of the payment of one of the premiums. I expressed my disappointment with their procedure.<br> <br> to my surprise, late in day Neo called me to tell my that she escalated the matter and a review on the payout of my refund was done.<br> <br> Thank you Neo for going the extra mile. MiWay always lives up to its Freedom Charter of offering excellent service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Jun 2015, 16:06
Official
Hello msekoaila,

This so great to hear, thanks for sharing the awesome news!

Kind regards,
The MiWay Team