SS
Sandile S

1 reviews | Active since Feb 2012

15 Mar 2017, 15:59

Great & reassuring customer service

<p>I would like to commend Zandile Mfuphi from the Miway client service department for great customer service. I found her service quite exceptional in that she attended to my issue quite swiftly and most importantly kept me updated. I was having car battery problems and called the MiWay roadside assistance. She took my call and quickly captured my request while I was on the line and assured me that it will it sorted. Roadside assistance arrived within 15 minutes and I got assisted. A few minutes later, Zandile phoned to find out whether I had been assisted and showed genuine concern in ensuring that I was safe and on my way home... I was in distress and this kind of service just makes things better. Thank you MiWay and Zandile for this service... </p> <p> </p> <p>Happy customer - Sandile</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Mar 2017, 16:39
Official

Zandile is legendary, and we are thrilled to hear that she impressed you with her hard work and dedication. We will high five her for doing a great job.

Best regards,
The MiWay Team