KL
Klaus L

1 reviews | Active since Jan 2019

13 Feb 2019, 13:32

Great for new business ..... poor with claims support!

some weeks ago when I added another 6 vehicles to my insurance with MiWay, I was really appreciative of their great service. It was caring, efficient and really focussed on me as a client. My way! now I am dealing with the claims department again ......... ooooooohhhhhhhh noooooooooooo.

I am sure that there are different people looking after these departments, and I would like to suggest that someone go and help the people in Claims. Please!!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Feb 2019, 13:50
Official
We appreciate your feedback and the time taken to write to us. We have passed it on to the right team and someone will give you a shout soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team