AM
Ayanda M

1 reviews | Active since Dec 2014

08 Sept 2025, 10:55

Great customer service

I would really like to extend my gratitude to Chad Marais ( my claims assessor) who was always keeping me updated with regards to the claims process and at every touchpoint, he would provide me with updates. Great customer service & made me fee calm & informed throughout the process.

From the time the accident happened till the closure of the claim, Miway has shown me that I am not just a number but a valued client. Hence I have stayed with Miway from my 1st car & with my next car, I will definitely stick with Miway. The lady that I logged the claim with, she even called late at night to check how we were & if we got home safe! That is definitely going beyond the call of duty to be there for your clients

My heartfelt gratitude to Chad and everyone that was involved in the claim process.

Thank you Ayanda Mncibi

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Sept 2025, 10:57
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team