SM
Sue M

1 reviews | Active since May 2015

27 May 2015, 13:25

Great customer service

My husband and I asked to speak to a supervisor after receiving a very high quote for our new car. We were then transfered to Seitshiro who was very patient and made us offered us excellent service. His willingness to help was very refreshing and made us see Miway in a completely different light. Athough we had been thinking of signing up with another insurance company, we eventually decided to stay although we were offered a lower premium by ABSA idirect. The excellence of his service convinced us that it was not simply about numbers but about how a company makes you feel and how responsive they are to your needs. <br> <br> We thank Seitshiro for the wonderful service rendered and think that he is an excellent example for others in his industry. <br> <br> Regards<br> <br> Sue

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 May 2015, 16:51
Official
Hello Zetty83,

We're so glad that you and your husband decided to stay with us, and we're very happy that Seitshiro managed to convince you. We'll be sure to high five him for delivering such awesome service.

Kind regards,
The MiWay Team