1 reviews | Active since Sept 2016

29 Sept 2016, 16:39

GREAT CUSTOMER SERVICE!

<p>Wow, it has been a while since I've had such great service from ANY company! Zandile, you are amazing! Friendly, fast, effective, efficient, to the point. She speaks clearly! No mumbling! It was such a pleasure to deal with you. You made a difference and I felt great when i put the phone down. She called me back as promised, within a few hours! Vodacom should take a page out of Miway & Zandile's book! After logging various complaints and requests etc...since the 26th of July 2016, to this day I have had NO FEEDBACK! Not ONE phonecall! Even the customer serveys they requested didnt both them enough to contact me! And this was due to an ******* Simswop on my cell number, done telephonically with them. Which resulted in *****, Identity theft and my account cleared out! </p> <p> </p> <p>Thank you MiWay and Thank you Zandile! You are an asset to Miway and can be very proud of yourself! Keep smiling! </p> <p>Karen Smit</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Sept 2016, 18:47
Official

Good day Karen

That's awesome! Thanks for letting us know how nicely Zandile assisted you, we'll be sure to high-five her for a job well done.

Best regards,
The MiWay Team