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Melanie M

1 reviews | Active since Apr 2020

24 Apr 2020, 19:20

Great communication and they don't give up on claims from 3rd parties.

I'm am very happy with the level of service I have received from Miway thus far. I have been a customer for 3.5 years and I needed to claim recently. There were no hassles and we received payment within the first month. After a battle with 3rd party insurance not wanting to payout, Miway's legal team managed to get them to pay out and reimburse our excess as well. Thomas Mabitle always responded to my queries and finally gave us some good news regarding the pay out. Thomas was kind and sincere and truly happy that he could give us the good news. Thank you for the great teamwork, keep it up.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Apr 2020, 07:16
Official
Wow – we are so glad to hear that Thomas went out of his way to deliver such world-class service! Thanks for showing him the recognition he deserves and for sharing your positive service experience with us.
 
Best regards,
The MiWay Team