JV
John V

1 reviews | Active since Feb 2016

22 Feb 2016, 11:08

Great Call Centre Experience

I called MiWay today to make a few changes on my existing policy as I have relocated to a new house. My call was answered quickly and I was greeted by Zandile Mfuphi. Her attitude was immediately warm and welcoming with a sense of willingness to assist me. Following a few questions back and forth the relevant changes were made on my policy in a timeous and hassle free manner leaving me satisfied overall with my experience. I commend Zandile Mfuphi on her customer relation and interaction skills and she is most definitely an asset to the organisation.<br> Please be so kind as to extend my appreciate and gratitude towards her.<br> Keep up the good work.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Feb 2016, 13:59
Official
Hello John84,

Wow - we just love your feedback for Zandile! Thank you so much for taking time out of your day to comment on the efficient service she delivered.

Best regards,
The MiWay Team

Best regards,