DR
Dudu R

1 reviews | Active since Jul 2015

29 Sept 2015, 11:53

Great attitude and service

I had logged a call to MiWay regarding clarity on my policy. My compliant had taken some weeks before they responded to it (this also made me upset) and when they finally did, their agent (Nokuthula) gave me a great attitude and service as she explained everything nicely and handled herself professionally. She calmed me down and even got me smiling just with her attitude, great service and professionalism.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Sept 2015, 16:36
Official
Hello Dudu Radebe,

We're sorry we initially let you down, it was never our intention to upset you. Thanks for allowing Nokuthula to step in and save the day with her great attitude and professionalism. We'll be sure to give her a high five for a job well done!

Kind regards,
The MiWay Team