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Nonkululeko N

1 reviews | Active since Mar 2018

26 Mar 2018, 17:04

Great and Efficient Service

So, I received an email regarding my policy increase, immediately contacted MiWay and Lerato was the agent who assisted me. The initial reason for the call was to cancel because they advised that my premiums had increased. She assisted by checking and reviewing my policy and advised that based on my profile they won't need to increase. All of this in a few mins. SHE HONESTLY MADE MY DAY!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Mar 2018, 17:07
Official

What amazing feedback - it is exactly what we strive for. Thanks for taking the time to compliment Lerato for her efficient service delivery and for recognising her efforts. We’ll be sure to pass your message on to her.

Best regards,
The MiWay Team

Best regards,