Gratitute to Ronald

I had a breakdown on Friday, 17 May 2019, night but luckily I was close to my workplace and could drag the car to safety. This morning, after confirming that I was out of warranty, the dealership guys logged a call on my behalf and immediately after hanging up with them, a Miway agent, named Ronald, responded to my call. He immediately processed my information with efficiency, got hold of the tow truck driver and alerted me when the driver was on the way and what I need to do, etc. He was a breath of fresh air, like a big brother with so much compassion, he checked whether I was able to make it to work, that the car was in a safe place and that I was not in distress. I am grateful for our interaction, it was soothing in the midst of what I felt like was chaos. Thank you aubuti Ronald. You are great