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Craig C

1 reviews | Active since Oct 2014

25 May 2018, 11:19

Graet Service

I had the pleasure of dealing with Khulu Ngema on 24-5- 2018 at the call centre after a complaint i lodged. Khulu was very understanding and helpful. She solved my complaint quickly and also managed to retain me as a customer after listening to what other offer i had received for alternate insurance. I was called promptly after i lodged the complaint and listened to what i had to say. and actioned the issues i had immediately.

Great service well done.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 May 2018, 11:45
Official

Wow – it sounds as if Khulu saved the day. Thanks for giving her a chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team

Best regards,