rW
rudi W

1 reviews | Active since May 2017

14 Dec 2017, 08:48

Got Quoted, accepted, 3 months later Miway "we quoted wrong" and increased premium

I updated my vehicle's license plate registration on my insurance policy, only to have my premium go up by R200 and that it cant be reversed. I was told that MiWay didn't quote me correctly on the first day I opened the policy with them and have now corrected it... 3 months later, which I did not accept. Was then offered a "discount" .. which still meant the premium went up by R170 from the original quote.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Dec 2017, 08:56
Official

Please accept our sincere apology for not getting things right and for any hassles we have caused you and please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply14 Dec 2017, 16:50
Official

Please accept our sincere apology for not getting things right initially and for any hassles it has caused you – we assure you that this is not the MiWay way! Anathi has since been in touch to discuss what had happened and we appreciate the opportunity given to step in to make things right!

Please don’t hesitate to give us a shout if you need help with anything else!

Kind regards,
The MiWay Team