SM
Sane M

1 reviews | Active since Dec 2022

22 Feb 2023, 10:46

Goodluck

They are good with recruiting until you get into an accident. If you're with miway make sure you have the capacity and strength to administer your claim by yourself because that's exactly what you will be doing. You will be responsible for the end to end process between them, their service providers, and their service providers' service providers. No one knows what's happening, you speak with 10 different agents, explain the same thing and they do not respond timeously. To which you follow up by speaking with a different agent and explaining the same thing all over again.

Please do not contact me I do not want to explain my case again.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Feb 2023, 11:29
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.  Best regards,
The MiWay Team