LP
Linaker P

1 reviews | Active since Apr 2013

12 Feb 2015, 13:54

GOOD SERVICE/ GREAT EFFICIENCY

I am impressed with the service I received with MiWay today after I had sent an incorrect email. The Senior Retentions Officer Matsatsi called me to ensure that all was in orders, however she also undertook to reviewing my policy, not only did she bring my excess down but my monthly premium too. A simple courtesy call and probing on her behalf turned into her retaining a happy and loyal customer.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Feb 2015, 15:01
Official
Hello Lin1,

This is such an amazing compliment for Mmatsatsi, and we are so happy to have her on our team. Thanks for taking the time to compliment her on her efficient service delivery.

We'll be sure to show her the recognition she deserves for always flying the MiWay flag high!

Best regards,
The MiWay Team