PT
Phiwo T
1 reviews | Active since Nov 2020
30 Jul 2021, 13:52
Good service
Maduvha Thathaisa ...... I submitted my claim with MiWay insurance in April and to this day the consultant assigned to my case is yet to inform me on the status of my claim (3 months later). I decided to cancel my cover with them until I spoke to Maduvha who was polite, professional and very apologetic about this incident (obviously its his job) but nonetheless I decided to retain and continue with their (MiWay) services. So....KUDOS to Maduvha and I appreciate the extra savings on my premium.
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Replies (1)MiWay Insurance's replyOfficial
30 Jul 2021, 13:55Thanks for taking the time to share your positive feedback with us and for showing Maduvha the recognition he deserves. We're so glad to hear that he was able to turn things around - we'll make sure he gets your message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply30 Jul 2021, 13:55
Official
Thanks for taking the time to share your positive feedback with us and for showing Maduvha the recognition he deserves. We're so glad to hear that he was able to turn things around - we'll make sure he gets your message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
