MT
Mashudu T

1 reviews | Active since Jun 2015

24 Mar 2017, 12:32

Good Customer Service

<p>I have been Miway client for 2 years. My policy was due for renewal and the premium went up, so i have decided to change the insurance and look for a better premium and i then called Miway to cancel the policy and then I spoke to Mduduzi, Miway consultant who was very friendly and professional who then escalated my request to his supervisor Pekuni, who was also very professional and Pekuni assured me that they don’t want to lose a client like me and the would work something out. So my policy was reviewed and i was offered a cheaper premium. I am happy with the new premium, it is actually cheaper than what I was currently paying Now I can say can confidently say that Miway let you have the freedom to do things your way. So big up to Miway Team!</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Mar 2017, 13:25
Official

Wow - sounds like Mduduzi saved the day by putting a smile on your face. We are so happy that he managed to make you a save on your premium. We'll high five him for doing a great job!

Best regards,
The MiWay Team