kK
keketso K

1 reviews | Active since Feb 2014

08 Feb 2016, 18:03

Good Customer Service

On the 29/01/2016 I called to cancel my policy due to the annual increase , spoke to Thapelo Masinga in retentions department , I explained my reason for cancelling as will not be able to afford the new premium , he was kind enough and patient to work something that will suit my pocket , even though he could not assist with reduction of mu access but at the end I was happy with a new premium he offered me . For this reason I will remain a loyal customer of Miway for years to come , I know if I have a problem they will meet me halfway.<br> <br> Thapelo is a jewel at Miway , he knows how to treat customers and understand their problem.<br> <br> Thank you Thapelo

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Feb 2016, 11:33
Official
Hello kgapola,

Thanks for your loyalty! We look forward to keeping you impressed for years to come!

Best regards,
The MiWay Team