Going the EXTRA MILE!!!!!!

This is for a gentleman Albert Joubert, Claims Assessing Manager at Miway Insurance.<br> <br> After submitting a complaint two weeks ago being very unhappy with Miway insurance I would like to send out my thanks and appreciation to Albert that went out of his way to assist and rectify unnecessary mis communication that happened between myself and Miway. <br> <br> Albert is a great employee of Miway and an ambassador for the Insurance industry.<br> <br> I thank you very much for assisting my and for sorting out everything regarding my claim, the approval the repair centre and for \Just knowing how to do your work"and how to represent Miway.<br> <br> Thank you very much for great service Albert."""