SM
S'fiso Maphanga

1 reviews | Active since Oct 2015

03 Jun 2019, 11:03

Going out of your Way

MiWay has been good to me this far. The premium is great the service is also excellent. I thought maybe to wouldn't mind going out of their way just a little bit for me. I was going through my policy then i saw MiHelp Home Assistance. I got excited was about to call MiWay the greatest insurance in the country. Because i have been looking for a plumber to assist me with a pipe i need replaced in my flat that I currently stay in. The replacement I have, yet this people are expensive to do that for you. So please don't blame me when I suddenly saw that benefit and thought maybe just maybe just maybe just maybe. Eish! Life is tough. Called in and got informed that I don't qualify for it. Imagine my drop, and I was busy boosting about MiWay at work this morning till I made the call. Now i'm even scared of admitting to my co-workers that they were right. Mara MiWay

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Jun 2019, 11:10
Official
Thank you for taking the time to write to us and for sharing your concerns. Please be assured that we take your feedback very seriously. We have passed your note on to our team and someone will be in touch to discuss your concerns further. 
Best regards,
The MiWay Team
SM
S'fiso Maphanga's update03 Jun 2019, 15:11
Reviewer Update
Good Day 

Called back and got informed that I need to add home contents or property policy as part  MiHelp Home Assistance. Spoke Kgotso Moagi, he informed me of what I need to do in order to get that benefit from you. He was great at it i can say. I could hear from his voice that if he could he would go out of his way to assist me on this. I was really hoping MiWay will go out of its way to assist me with Situation of Mine. Yet I can see I wont get that assistance from you MiWay.