Going against the FAIS and Consumer Act of SA

Dear MiWay,<br> <br> I was quite impressed how you took my quote from Friday until Monday straight through, but then I checked the quote emailed to me... Access is the same, but the premium and benefits are COMPLETELY different.<br> You confirmed my details, confirmed the model, use of the car, car rental needs, my risk profile, previous incidents, confirmed the various access and their accompanied premiums and then came to an amount at eight hundred and something and promised to email through the quote. When I check the quote there is no car rental. The premium is out by around R200 per month. Then when you call to follow up you first say that the amount is the right one and that I can't request to listen to the call. It is made clear that I am right to insist on the quote provided - it is well within my rights and within the Consumer Protection Act and FIAS act that you need to record these calls as they are legally binding? I just want the quote that was provided and what is well within my legal rights.<br> Very disappointed in how this has been handled and how you take chances. If I did not know my rights you would have just continued with this ******* and ********* process.