Get sucker Punch by Mi Way

Well being a customer from 2016 I had a horrible experience on the 31/05/2018 when I tried to reduce my access to the normal rate of R250 for windscreen and car damage to 1200 every year when your policy is renewed for some other reason they put access to 1200 for windscreen and 4000 for car damages so you need to go through the process of renegotiate this rates. Well after approx. an hour on the phone speaking to the most unprofessional people I ever met nthabiseng female that keeps interrupting you, getting the idea she was ignored as a child and needs an audience after many request I was put through to thabang the so called manager I think rather a team leader it felt I was in a Indian market somewhere in world negotiating my premiums. Does Mi Way teach these *********** people now to barter start me double from 480 to 870 and tried to work me down also keeps interrupting and don't listen at all wonder why people have two ears and one mouth but I suppose it can be put down again to bad training and bad management. First time it premium went up approx. with R 100 the secondhand time double from R 480 to 870 the kicker in the whole process is I made a call to outsurance on my other phone while waiting for these people to figure out there next stupid move Outsurance sold me a better deal in half the time with a cash back plus. Mi way you just lost a loyal client. To close this off I had to give notice on my policy and was helped Phemelo Khunou from my Mi way very polite very helpful and must say he tried his utmost to save this bad situation but this train have left the station unfortunately yesterday and made a stop at outsurance hope you have learned something from it but I doubt it. The saying goes A Leopard Can't Change Its Spots - Bloomsbury International. A person cannot change who they are (their character), no matter how hard they try. This idiom comes from the Old Testament (Jer. 13:23). I hope that people like Phemelo Khunou gets head hunted by outsurance. Finally I see on my cancellation for policy it says on clients request it should say horrible service.